JIRONThe plan changed.
Make the next move clear.
The schedule is slipping. People are waiting for an answer. Before you push harder, find out what the team actually needs.
WHEN THE PLAN CHANGES
A louder target
won’t fix a missing delivery.
Or a short crew. Or product that’s still on hold. The useful next move starts with understanding what changed.
Three things
to make clear.
01What do we actually know?+
“The material hasn’t arrived” is a fact. “The supplier caused the whole delay” is a conclusion you may not be able to support yet.
Ask what changed, what’s been checked and who can confirm the missing information. Give the crew something more useful than a guess.
02Which decision is mine?+
You can coordinate people, clarify priorities and get an update. That doesn’t mean you can change an equipment setting, release product on hold or make a new promise to a customer.
Get the right person involved. Find out what work can continue, then help the crew make a plan around it.
03When will people hear from me?+
Tell the team what continues, what’s waiting and when you’ll return with an update—even if you’re still waiting for an answer.
You don’t have to pretend everything is settled. You do need to keep people informed and follow through.
TAKE IT TO THE NEXT SHIFT
Does your crew know
what happens next?
Who’s making the decision? What can keep moving? When is the next update? Those three answers can make an uncertain shift a little clearer.
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